When to renew
The approved managers card lasts for a period of five years, unless otherwise indicated on the card. The expiry date is listed on the front of the card.
The department will notify you two months prior to the expiry of your approval via the contact details currently listed on your online account. However, the onus is on you to renew your approval when it is nearing expiration.
The renewal application will be automatically created when your approval is nearing expiry, and will require you to simply log into your account, generate your renewal application and complete the application to renew. This application will be located on the My Account page and will only be accessible until the expiry of the current approval.
The renewal application must be completed and paid for before the expiry date of your current approval.
Once payment has been made it will take at least 2 to 3 business days for the fee to register on the department’s system. Paying by post will take longer. Please take this into account when organising your preferred method of payment. If posting your payment make the cheque payable to the Department of Local Government, Sport and Cultural Industries.
Failure to complete the renewal application
If your approved managers card expires before you are able to complete the renewal application you are no longer considered to be an approved manager.
To become an approved manager again you must complete a new application and resubmit your training certificate, NPC and have your photo re-taken at an Australia Post Office. The new application fee will also apply in this instance, instead of the reduced renewal fee.