Bookings and payments

Advanced bookings

Bickley, Ern Halliday, Quaranup and Woodman Point bookings can be taken up to 13 months ahead. The minimum occupancy period is two nights, except long weekends which require a three-night minimum stay.

Point Walter bookings can be taken up to a maximum of 24 months in advance.

Arrival and departure

At Bickley, Ern Halliday, Quaranup and Woodman Point arrival time is 2pm and departure time is 10am from Monday to Saturday. Arrival time on Sundays and public holidays is 5pm and departure at 2pm. An earlier arrival and/or departure may require booking additional facilities.

At Point Walter regular arrival time is 5pm and departure time is 2pm. Alternative arrival and departure times may be arranged with our bookings office but there will be an additional charge for either.

Deposits

To confirm a booking, the deposit and signed booking contract must be returned to the booking office within 14 days of making a booking.

Cancellation fees

The cancellation fees that apply in the event of a cancelled booking are:

• 6 months or more before arrival date – $50.00
• 3 to 6 months before arrival date – 50% of deposit
• Less than 3 months before arrival date – 100% of deposit.

Transfer fees

A $50 fee will be applied to each change or transfer of booking. Deposits or part thereof may be forfeited when a booking is changed or transferred within two months of the arrival date.

Accounts/tax invoices

A tax invoice will be forwarded to you after your stay and calculated in the minimum nightly charge or the per person charge (whichever is the greater). All monies are payable within 10 working days of the invoice issue date.