At Point Walter
Upon arrival you will need to check in at the front office. The group
leader will be given an accommodation brief by one of our staff members
who will ensure all appropriate paperwork has been completed. Other
matters of concern include:
A gate code will be given to you prior to arrival and is to be used by
you and your guests only. Gate codes will expire at the end of the
duration of your stay. It will only be entered on your arrival to the
When you check-in at the front office you will be given dormitory keys.
These will open all of the dorm and dining room doors that you have
access to. Please remember not to take keys offsite. We recommend you
store the keys in your lockable dining room.
Accolade Catering will take care of all the cooking and washing up
during your stay. All you need to do is clear the plates to the central
cleaning area. This will be explained to you by your helpful chef. When
you arrive it is recommended that you confirm with the chef your meal
times and that any dietary requirements have been accounted for.
Tables and chairs
The dining rooms are equipped to easily seat more than your dorm’s
capacity. The chairs and tables are located in a store room within the
dining room. These are to be packed away on your departure as indicated
by the signs located in this area. Please ensure all tables and chairs
are returned and that chairs are stacked in piles of five prior to
Dining room set up
You are responsible for the set-up of your own tables and chairs. Feel
free to arrange these in any format you wish to suit your group’s needs
for both dining and/or meetings. You do not share your dining room with
other groups so equipment can be left set up, however, please ensure
security of your valuables as the camp takes no responsibility for any
loss during your stay. Please keep doors closed to prevent local
wildlife entering the rooms and be sure to switch off air-conditioning,
lights and fans when not using the room.
During your stay
The following are a few things to be mindful of when staying at Point Walter. These include:
Bins have been provided in various locations for your use. These should
be empty (or close to it) upon your arrival onsite. They will be emptied
after you depart. Should you notice that your bins are becoming full,
please inform a staff member who will ensure they are emptied. Please do
not leave rubbish bags out of bins to avoid wildlife onsite making a
mess with it.
Toilets and showers
Each dorm area has showers and toilets and provisions for disability
access. Prior to entering the dorms we ask that after returning from the
river, groups use the outside taps to remove any excess sand. There are
also toilets located within your dining room. If you notice the toilet
paper supplies becoming low, please inform one of our staff members who
will restock it.
Your group has free access to a washing machine and dryer. You will need
to provide all washing detergent for these machines. An ironing board
and iron are also available. A laundry facility is available for Osprey
residents and is situated in the dormitory block. For Aviary residents
the laundry facility (including the dryer) is behind the kitchen.
Cleaning responsibilities and equipment
There is cleaning equipment located within your dining room. It is your
group’s responsibility to ensure your dorms and dining room are kept
clean during your stay. This includes any mopping of spilt liquids and
removal of sand from the floors.
If your group is participating in any of our recreation programs onsite,
it is the group’s responsibility to be at each program site on time. If
you do not know where programs are, please speak with one of our staff
members who can provide a map to point out the meeting area for each of
Audio visual equipment
The Pelican and Graham Russell Conference rooms are equipped with a
projector and screen and DVD player for your convenience. Groups using
the Cygnet Dining Room are given preference to use the Graham Russell
Conference Room and access this AV equipment.
Point Walter provides wireless internet in the Graham Russell Conference
Room and seminar rooms. We ask that you do not download large amounts
of information as all users onsite share this facility.
Security and valuables
To ensure the safety of your valuables please lock all dorms and dining
halls while they are unattended. The camp takes all care, however is not
responsible, in regards to lost items.
Prior to departure
Prior to your departure, please visit the centre office and complete any
further paperwork. You will be asked for formal records of adults and
children who stayed at the camp on each night, as well as the number of
day visitors who attended each day. Please gather an accurate record of
these numbers prior to the last day of your stay.
You must have vacated the dormitories by 12.30pm and dining room prior
to 2pm. Should you require different times please arrange this at the
time of booking. We may be able to accommodate this, however, due to
operational requirements we cannot guarantee we will be able to extend
Any lost property found during your stay or after your departure is
collected and placed in our lost property cage. Uncollected goods are
donated to local charities should they not be collected after one
Loss or breakage
Should anything be lost or broken please inform our staff members during
your stay. Additional costs associated with repair or replacement may
Although all accommodation areas are
thoroughly cleaned prior to your arrival, to make our job easier your
group, prior to departure, are required to do a basic clean around the
areas you have utilised.
- Ensure one mattress and pillow on each bed.
- Pick up all rubbish from the areas utilised.
- Remove any lost property from rooms.
- Mop all spills in rooms and dining halls.
- Please ensure that each bed has been
stripped of its pillowcase and linen. You will be required to place
these in a common area, along with your towel that has been provided, to
be picked up by our cleaning staff. Prior to departure, please check
sleeping and bathroom areas to ensure no personal items have been left
behind and all rubbish is placed in the bin provided.
- Fold any doonas and blankets and place on shelf.
- Turn off all lights and fans.
- Leave blankets and pillows in room.
All tables and chairs must be packed away and stored correctly in the
storeroom. Follow the instructions on the signs in these areas. There is
no need for you to mop the entire dining hall, however, please mop any
excessively dirty areas.
As you leave the centre please ensure that you drop all keys and your
file to the office. If the office is unattended you will have been
advised where to leave the file when you check-in.
An invoice will be forwarded to your group after your stay with details
of all accommodation and program related charges. Catering charges will
be invoiced separately by Accolade Catering.
We seek feedback and improvement ideas. Please take the time to complete
and return the feedback form that you will receive in the post
following your stay.