Complaints

Adjudicators

Tranche 2

Status: Regulations being developed

Commencement: To be confirmed

What is proposed?

As part of the reforms to introduce the Inspector and support earlier intervention, the Local Government Standards Panel is proposed to be replaced with adjudicators. Adjudicators are to be legal practitioners who are not council members.

Adjudicators are proposed to be responsible for hearing allegations of conduct breaches. Conduct breach complaints are proposed to be made by any person submitting a form to the Inspector.

How these changes help

By using an adjudicator who is a legal practitioner and who is specifically assigned to a complaint, there is the potential for decisions to be made quicker.

Read more about adjudicators.

Unreasonable complaints

Tranche 2

Status: Regulations being developed

Commencement: To be confirmed

What is proposed?

This process for unreasonable complaints does prevent a person from exercising other rights or entitlements under the law such as lodging applications, participating in elections or inspecting documents. It is also proposed that the person may apply to the Inspector if they wish for the CEO's decision to be reviewed.

How these changes help

These reforms aim to support local governments in focusing their resources on relevant matters.