Support and advice for local governments

The department provides support and advisory services to 139 local governments, including 2 Indian Ocean Territories.

Our services aim to improve the capacity of local governments to respond to community demands and expectations, levels of accountability and legislative compliance. 

There are 2 support services available to local government officers and council members — a general advisory line and a financial policy and accounting help desk.  

Members of the public with concerns involving their local government should attempt to resolve them directly with their local government.

Find out more about resolving a concern with your local government 

Local Government Advisory Line

Email lghotline@dlgsc.wa.gov.au
Telephone 1300 762 511
8:30am to 4:30pm, Monday to Friday

To allow for an informed response, it is preferred that complex enquiries are made by email in the first instance.

Questions related to long service leave should be directed to the responsible area of the relevant local government, or if a member, to WALGA's Employee Relations service.

Local Government Accounting Helpdesk

Guidelines

LG Alerts

LG Hotline unavailable 12 noon, 23 December 2022, resuming 3 January 2023

Dec 21, 2022, 00:00 AM by Geoff White
The Local Government Advisory Hotline service provides local government officers and elected members with support and advice related to the Local Government Act 1995.

Due to the Christmas and New Year period, the service will be unavailable from 12 noon on Friday 23 December 2022 until Monday 2 January 2023 (inclusive).

Any enquiries over this period can be directed by email to be addressed from Tuesday 3 January 2023.

The service is typically provided from 8:30am to 4:30pm, Monday to Friday. Complex requests should be sent by email in the first instance.

Local Government Advisory Hotline
Telephone 1300 762 511
Email lghotline@dlgsc.wa.gov.au

Page reviewed 28 February 2025