The department provides support and advisory services to 139 local governments, including 2 Indian Ocean Territories.
Our services aim to improve the capacity of local governments to respond to community demands and expectations, levels of accountability and legislative compliance.
There are 2 support services available to local government officers and council members — a general advisory line and a financial policy and accounting help desk. Members of the public with concerns involving their local government should attempt to resolve them directly with their local government.
Find out more about resolving a concern with your local government
Email lghotline@dlgsc.wa.gov.auTelephone 1300 762 5118:30am to 4:30pm, Monday to Friday
To allow for an informed response, it is preferred that complex enquiries are made by email in the first instance.
Questions related to long service leave should be directed to the responsible area of the relevant local government, or if a member, to WALGA's Employee Relations service.
Financial and accounting support for WA’s local government sector.
Guidelines to help local governments work efficiently and effectively.
A guide to meetings for elected members to support their effective participation in council and committee meetings.
However, data collected by the Department of Local Government, Sport and Cultural Industries indicates that 77% of applications for imposing differential rates in 2022 were incomplete.Incomplete applications resulted in an average processing time delay of 10 days, potentially resulting in delays to budget adoption and issuance of ratepayer notices.To assist local governments with the preparation and submission of applications, the department has prepared a helpful infographic.The flow-chart contained in the graphic provides a timeline for the preparation of applications and identifies areas where improvements could be made.