The department provides support and advisory services to 139 local governments, including 2 Indian Ocean Territories.
Our services aim to improve the capacity of local governments to respond to community demands and expectations, levels of accountability and legislative compliance.
There are 2 support services available to local government officers and council members — a general advisory line and a financial policy and accounting help desk. Members of the public with concerns involving their local government should attempt to resolve them directly with their local government.
Find out more about resolving a concern with your local government
Email lghotline@dlgsc.wa.gov.auTelephone 1300 762 5118:30am to 4:30pm, Monday to Friday
To allow for an informed response, it is preferred that complex enquiries are made by email in the first instance.
Questions related to long service leave should be directed to the responsible area of the relevant local government, or if a member, to WALGA's Employee Relations service.
Financial and accounting support for WA’s local government sector.
Guidelines to help local governments work efficiently and effectively.
A guide to meetings for elected members to support their effective participation in council and committee meetings.
National Sorry Day acknowledges and raises awareness of the history and continued effect of the forced removal of Aboriginal and Torres Strait Islander people from their families, communities and culture.
National Reconciliation Week celebrates and builds on the respectful relationships shared by Aboriginal and Torres Strait Islander people and other Australians. Flying the Indigenous Flags on National Sorry Day and throughout National Reconciliation Week recognises the significance of these events for all Australians and is a sign of respect for Aboriginal and Torres Strait Islander people and culture.
From Friday 26 May to Saturday 3 June 2023 (inclusive), the Australian Aboriginal Flag and the Torres Strait Islander Flag should be flown on additional flagpoles, where available, next to or near the Australian National Flag on buildings and establishments occupied by Western Australian Government departments and affiliated agencies.
Other organisations are also encouraged to follow this protocol. If there is only one flagpole available at a flag station, the Australian Aboriginal Flag or the Torres Strait Islander Flag should not replace the Australian National Flag. If 2 flagpoles are available, it is at the discretion of the authority concerned to determine which of the 2 flags is flown with the Australian National Flag.
The Australian Aboriginal Flag and the Torres Strait Islander Flag have equal status and may be flown in any order after the Australian National Flag. On this occasion, in accordance with flag protocol, the Australian Aboriginal Flag or the Torres Strait Islander Flag may follow the Australian National Flag ahead of state and territory flags and other ensigns and pennants.
Advice on flag-flying protocol can be found at the Department of the Prime Minister and Cabinet’s website.
The financial and staffing implications arising from weekend flag and public holiday marshal duties are the responsibility of each organisation.
For any other enquiries, please contact the Protocol and State Events office via email protocolbranch@dpc.wa.gov.au or telephone 61 8 6552 6333.