Support and advice for local governments

The department provides support and advisory services to 139 local governments, including 2 Indian Ocean Territories.

Our services aim to improve the capacity of local governments to respond to community demands and expectations, levels of accountability and legislative compliance. 

There are 2 support services available to local government officers and council members — a general advisory line and a financial policy and accounting help desk.  

Members of the public with concerns involving their local government should attempt to resolve them directly with their local government.

Find out more about resolving a concern with your local government 

Local Government Advisory Line

Email lghotline@dlgsc.wa.gov.au
Telephone 1300 762 511
8:30am to 4:30pm, Monday to Friday

To allow for an informed response, it is preferred that complex enquiries are made by email in the first instance.

Questions related to long service leave should be directed to the responsible area of the relevant local government, or if a member, to WALGA's Employee Relations service.

Local Government Accounting Helpdesk

Guidelines

LG Alerts

Inter-library loans

Jun 7, 2023, 13:41 PM by User Not Found
From 1 July 2023 there will be changes to the delivery of the inter-library loans service in Western Australia.

Inter-library loans are not being suspended, and there is no reduction in State Government funding for public library services.

Material requested by library users not currently in an individual library’s collection will be supplied in electronic format such as eBooks in the first instance.

Print copies can be purchased on demand when an electronic version is unavailable or cannot meet user needs. Inter-library loans will still be available when requested materials cannot be supplied in either of these ways.
 
The inter-library loans service was established many decades ago when books and other materials were not so readily available, and borrowing between libraries provided a viable method for Western Australians to access the materials they needed.

While inter-library loans remain a valuable service for materials not readily available for purchase, the ever-increasing online availability of library materials enables the State Library and public libraries to work together to deliver more sustainable services to the community.

Page reviewed 28 February 2025
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